If you have a complaint, first contact Government Payment Service Inc.'s Consumer Service at 1-888-604-7888. If you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to the Texas Department of Banking:
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In Person or U.S. Mail:
Texas Department of Banking 2601 North Lamar Boulevard Austin, TX 78705
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Telephone Number:
1-877-276-5554 (toll free)
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Fax Number:
512-475-1313
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E-mail Address:
consumer.complaints@dob.texas.gov
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Website Address:
www.dob.texas.gov
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