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Consumer Complaints


Consumer Fraud WARNING: Consumers should be aware that fraud can and does occur. If you think you have been a victim of a fraud or scam, please contact us immediately at 888-561-7888 to report the fraud or scam or suspected fraud or scam.

Minnesota residents can also report a fraud or scam with The Office of Minnesota Attorney General at:

For more information on how to protect yourself from fraud or scams, visit

If you have a complaint, first contact Government Payment Service Inc.'s Consumer Service at 1-888-604-7888. If you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to the Texas Department of Banking:

In Person or U.S. Mail:

Texas Department of Banking
2601 North Lamar Boulevard
Austin, TX 78705

Telephone Number:

1-877-276-5554 (toll free)

Fax Number:


E-mail Address:

Website Address:

Customer Service


1-877-EZBAIL5 (392-2455)

Consumer Complaint